Gourmet Popcorn USA always uses superior USA popcorn and the best ingredients of the highest quality to bring you an exceptional popcorn experience.

Gourmet Popcorn USA stands behind its products and we want you to be as happy with every purchase. Our commitment to the best customer service experience is our highest priority. If for any reason you’re unsatisfied we encourage you to contact us at via email at inquiry@gourmetpopcornusa.com

Returns

We’re very sorry, but perishable food products can NOT be returned. All items from our online store are sold on a non-returnable basis unless defective. Please check that all items received are what you have ordered. If you have received an INCORRECT item DO NOT OPEN IT. We will not accept any returns or provide refunds of items that have been opened, tampered with or not in their original condition.

Breakage

We do our best to minimize product breakage in transit; however, products can experience some breakage during shipping. If your popcorn product arrived damaged or contaminated in any way, please contact us directly and we will do our best to resolve the issue.

Melted Chocolates

During hot months chocolate popcorn will melt. If your popcorn arrives melted, place the container in the refrigerator for about an hour and it will be good to eat.

Order Cancellation

We cannot cancel, refund or give store credit if you change your mind or mistakenly order an item after the order is prepared.
Returned Orders
Gourmet Popcorn USA does not issue refunds for items returned to us due to the following:

• Incorrect items/number of items/addresses provided from sender.
• Item rejected by recipient.
• Item(s) unable to be delivered due to being shipped to a PO Box.

Shipping Policy

Gourmet Popcorn USA makes every batch by hand with great ingredients, the old-fashioned way. When you place an order with Gourmet Popcorn USA, your order is shipped within 24-48 hours. Every order is carefully packaged, then securely wrapped with the recipient in mind.